Hello I'm having a big problem with my laptop not talking to the vmspc. The jib is not communicating. I have two laptops and both don't work. Both run windows 10. I have had this system for 4 years too. Working when I took it out of the coach last winter. I replaced the cable from the jib but that didn't work. I am not the greatest at computers but do know enough to be dangerous. Thanks for any help in advance. John
Perhaps it was a software update from Win8 to Win10. Assuming you have a USB jib, try reinstalling the device driver. It may have been 'broken' during the update. If this doesnt help, give the office a call tommorow when we open back up for the week. cheers Art //
I have a windows 7 converted to windows 10 I converted it last year and the jib still worked at that time. That was last fall. Yes it is usb jib. I just uninstalled the 2.5 and reinstalled it. the driver would not install. it is a 64 system. I have thought about reinstalling windows 7 as this laptop is just for the coach. thanks john
Good morning I have gotten both of my computers to work now. Had to reinstall the drivers I downloaded from this site. Maybe I can download the new program when it is out1. Thanks John
Glad to hear things are back up again. Hello John. Sounds like this was quite an exercise in patience and logic. Bravo--nicely done. cheers Art //
I have an older serial style jib. I an going from a very old small screen PC to a much newer PC with a 14 inch screen. I bought a cable converter for 9 pin to USB. No luck getting the the jib to communicate with the PC. But the cable is being recognized. I am using Windows 10. I too am computer illiterate and somewhat dangerous in my diagnosis efforts. I have had my VMSpc for a couple of years now and absolutely LOVE IT. Any help would be greatly appreciated.
Hello n7joq Give a call as the process from here may be more more difficult to read-and-cipher than just walking through it together, verbally. cheers Art Renda Documentation Central Silverleaf Electronics (888) 741-0259