v4.0.6 Software Feedback

With new software comes new opportunities and...maybe some bugs.

Lets hear about your experiences and how this software is working out.

--If you would, also let us know which Windows version you're on and which, prior, version of VMSpc you used.

Thanks!

Art
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Still crashing randomly

10Windows 10 - Surface Pro 3. I had this problem with all versions of the software: randomly it crashes. I've reset my computer back to the basics and tried again. Still crashes. I will assume that there is some bad data coming in to the software, but this could be from the USB conversion of the engine data....no way to know? Is there a debugging data to see what causes the crash? I can go a couple hours without a crash, then suddenly down. May happen a few minutes later or an hour later, but have never gone a day without several crashes. Also, has always caused the computer to run with very high CPU usage and fan at full speed.

Adding to this...for the first time, all of a sudden, HP and Torq stopped showing values. Everything else works....until it crashes randomly

Crashes, CPU and debugging

Hello

The crashing is not typical for this or other versions of the program. Given that all versions crash using that PC then the problems are rooted in that PC. Sounds crass, I know--but we don't really have the resources or motivation to debug individual computers.

You may try manually changing the COM port to another (using Device Manager). The hanging is likely due to a USB hardware conflict. This can be when additional USB hubs are used or other USB devices as well.

ON High CPU usage; its something I don't like either. Seems like a simple enough program, rather old school...shouldn't need a whole core or thread from the CPU. But it does. As a test, I just fired up version 1.3.4--one of the original builds. It took my CPU from moseying along at 52% load to 100%. Its not a high priority process; other processes can And Will bump it down when they need the CPUs undivided attention.

What I've found is that powerful CPUs in small packages produce a lot of heat. Simple processors in cheap tablets have much less capacity, fewer internal 'goodies' and run cooler. For example, a common purchase for the VMSpc is the RCA Cambio 10" tablet. Doesn't crash, no fan, doesn't overheat...and all for $99.98 delivered, from Walmart. While it can't do ANYTHING else at the speed your Surface Pro can, it does do VMSpc great! The takeaway: pick your battles...

I don't feel I've been that helpful--do call if you need a hand getting the COM port switched; it seems a practical and simple enough experiment in the mean time.

cheers

Art
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I will try a COM port change

I will try the COM port and even new cables...

I've been battling this since the very start. I replaced the Pro3 with a new one. Stripped down all programs and processes, but still have the problem. It also affects the tripminder. I see the data getting corrupted and suddenly milage and GPM goes off the charts. I would make a request that the VMS also add more tests to the incoming data to throw out what appears to be erroneous incoming data. When mileage goes from 9 to 893,439,438, there should be a simple test to know that the data wasn't right...ignore, wait for the batch...

Might try the other device from RCA....never bought anything like this from them.

Still have bad data for tank minder and trip

Windows 10 - Surface Pro 3 I was hoping that the new version would have resolved the problem. When I reset my tank minder, the data looks good. Driving down the road at some random point, I look down and I expect to get 874,234 miles from my tank of fuel!!! Awesome!!! Not true. All of the numbers go way out of whack and it happens on every trip. Never had it last very long except at the very, very beginning of use. Makes me wonder if the data history can record bad data and then rely on that moving forward which then will forever mess with me?

Me too

Just installed version 4.0.6 - very impressive appearance, but the same old problems with tank minder and odo.

VMSpc 4.0.6b update

This update fixed the JIB selection issue. Have not had a chance to test the actual driving experience.
Would appreciate an option to just have clock in Diagnostic Panel.

Pat Coleman 2000 Monaco Diplomat

Odometer gage not working

Running 4.0.6 on Win 10 with a CAT C-10 engine and the odometer gage does not show distance. I've tried setting USB at 'both', J1708, and J1939. My coach doesn't have J1939 but thought I would give it a try. Nothing helps.

Went back to 2.6.

Hmmm Thought maybe I might

Hmmm

Thought maybe I might get a suggestion that might make 4.0.6 work with my setup. I do like the way I can set up the screen in V4 but I have to have a working odometer.

Odometer Gage is not working corectly

Distance and Economy are always Zero

2013 Cummins ISL 9 450

Phil Nail

Invisible background

Like the idea of a background image. BIG problem is that gauges cannot have an invisible background. Try using the Star Trek image, for example. Three spaces for a circle, like an indicator circle, BUT if you put something there, the gauge background overwrites the template background and looks awful. Would be best to have an image that you can place whatever you want with invisible background to seamlessly overlay the template background.

Not sure how the frames are presented, but even if background for gauges becomes a possibility, having a transparent GIF would be nice....please don't restrict to BMP...GIF or even PNG will give us a lot more flexibility and control as users. Even an animate Gif could provide some potentially awesome displays..

Guage Borders

I don't understand why sometimes the gauges have borders and other times there are no borders. I would like to not have borders when using a background. How can we set this to remove the borders? at least when in full screen...

little more testing on my Win 10 Surface Pro 3...when I switch to a different running app on the computer and switch back...the borders disappear...looks great. Click on a gauge and it reappears. I realize you need a border to click on for adjustments, but once I lock all the gauges, is there any reason for the border? Perhaps an additional menu check for "No Gauge Borders" that will become effective when I lock the gauges or making it an option for each gauge in their properties (this last option might be better and allow more control for the user)?

Error Reading File

I would really like to know how often this is happening for others. Can't believe that my unmodified Microsoft Surface Po 3 running Microsoft Win 10 is the only device that has this happen to.

If the program locks or freezes or the computer shuts down unexpectedly, most of the time when I try to restart it, there is an "Error Reading File" message and the program instantly crashes and closes. There should be a catch to this that allows the program to still load or skip bad values. Or, the program shouldn't be storing values and not saving them in such a way that an unexpected closure crashes everything and won't reload.

This really needs to be fixed or explained more prominently, assuming there are many, many more out there having the same problem.

Histogram not working anymore

I had the histogram working fine on previous versions, but now....just a straight line at the bottom. There is movement across, but nothing goes up at all. Tried reinstalled. Deleted and replaced the gauge. Tried different gauge items to be displayed. Nothing ever shows but a baseline.

Anyone else have this working?

Still have 100% CPU usage

Don't know if others are even aware of this or care, but my MS Surface Pro 3 with Windows 10 is always running at 100% CPU utilization because of this program. Usually don't see that except in extreme games. Makes the computer consume a lot of power, get very hot and run the fan at full all the time. Just harder on the computer and will reduce the life of the computer.

Diagnostics not working

On a trip last week and I had my coach throw a check engine light. I thought the VMS software was suppose to tell me what the error code is?
I got nothing!

re: no error code

Hello Z71

There's one condition that comes to mind where a dash lamp error occurs and no code is thrown: Low coolant.

There's a top-off level sensor in the reservoir. In the evening, with that huge volume hot, it covers the sensor. In the morning, with it cool, it just misses it, lighting the dash lamp and alarms.

However, this isn't an engine alarm, it is however tied to the same lamp and Annunciator. And, the PC is plugged into the Chassis diags bus, not the reservoir. Takeaway: check the coolant level relative to the top-most sensor before starting out (in the morning).

Hope this helps

Art
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HP & Torque still not registering and a request

HP X2 running Windows 10 1703. Have installed 6b.

HP and Torque not showing any values.

Would like to see the full version number of VMSpc when I click on Help and About. Currently shows on numberic value not the letter subset.

Torque, HP and Versions

Hello Pat

We didn't bother with the "B" addition to the version-numeration as it seemed insignificant. In the original, the default databus was J1939. It needed to be Both--as many installs would then 'not work' until it was switched over to J1708 or Both.

However--your point is a good one. Thanks for the prodding ;-)

On torque--I think the data file is blank for that engine. We had another fellow who also saw 0 for both. I'd checked the engine file and it was a blank slate; tabula roso. Ooops

I'm working on that just now. Which engine is pushing your coach around?

-Art
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My coaches engine

Art

Our engine is ISC 315 Cummins. Previous to installing 4.xx the HP and Torque gauges worked fine.

re: torque/HP on ISC315

Pat,
I've looked into the engine file packed with v4.0.6; it should populate the gauges with its first values at 1200 turns. If at or above 1200 your Torque & HP gauges still show a '0' then yeppers, we broke something in 4.x --though its a mystery why some will work and some won't.

Confirm that last bit (that its zero even while underway/ +1200) and I'll have all the info I need for the bug list.

Thanks!!

Art
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Update on torque/HP

Sorry for delay had to buy a new HP X2. Installed 4.06b and drivers and after waiting for what seemed like forever or W10 updates the program is up and running well. Torque and HP are displayed. Like an early commenter sometimes my gauges have borders sometimes they do not. Have not determined any pattern to that issue. I like the borders.

Regards,
Pat

Borders and Install

Thanks for the update Pat

I wish there was some way to (easily) turn off the updates. Most these tablets will be offline for...forever... so little point in wasting time and effort to keep Microsoft (and to some degree the tablet) updated.

The borders are not consistent on Win10...not sure why either.

cheers

Art
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Went back to V3

Art,
I decided to go back to V3. Did not like the new error message box. Would prefer that clock and date be elsewhere. Even tried white background when no issues displayed.

As my display covers up my fuel gauge I felt I needed the info of Tank Minder to be reliable.

V3 working fine, so I am happy. Just thought update might be of help to you.

Pat Coleman
2000 Diplomat - Cummins 315

Testing 4.0.6b. I see that

Testing 4.0.6b. I see that road speed still jumps up and down between 2 and 6 MPH (depending on speed).

2008 CAT C7 350

Speed jumps

Hello Mike

You say still; was this jumping on other versions as well?

It may be the engine bus reporting speed as-calculated in two different ways. Try selecting only J1708 then, only J1939.
(Advanced, Communications; bottom, Troubleshooting: choose databus)
It may be that these are reporting two different values which are then being toggled between.

Also, assuming the data is J1708, laggy and suffering crashes, try requesting more info: Advanced, Engine Corrections, check-box 'Request Odometer.'

Seems like one of these should do the trick.

cheers

Art
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Version 3.x was fine. All

Version 3.x was fine. All versions of 4.x jump. Depending on road speed it jumps up and down from 2mph at about 30 and 6mph at 65. I've reported this before.

Tried this already "Try selecting only J1708 then, only J1939."
I'll try again.

Additionally, Cruise status toggles constantly when cruise is off.

Also noticed that if you remove the default audio alert and chicken dance audio file you must reinstall the software to get it to start again.

Jumping gauges

Hi Mike,

Thanks for confirming this--that all v4.x versions jump in this way. Your numbers & supplied info are specific enough that I can add these 3 bugs to the list.

I'm talking with the coder who worked through the v4.0.5 bugs for the v4.0.6 release--to see if/ when a new release is possible any time soon. Stand by...we're pretty swamped...

Art
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Jumping gauges

Art,
Have loaded new software and built custom screen but gauges jumping.
Especially speed and volts. Odometer jumps also.
Cat c12 with Nextbook.
Thanks!
Mike

re: jumping gauges

Hey Mike
Is that a 9-pin or 6-pin cable setup?

Also, which data set are you using; J1708, J1939 or 'Both?'

This will help sort out where the problem is and if there's an easy fix or not.

cheers

Art
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Jumping gages

Hi Art,
6 pin and j1708. Really bad had to go back to the old system.
Appreciate all that you do!
Mike
989.860.0396

PS
Sorry for late reply, traveling!

gauges and jumping jacks

Hello Mike
We're finding the v4.0.6 is proving a...lackluster... method of parsing J1708 data. There's a bug-fix request in for the next build, so, hold onto that spiffy new layout!

However, it will be a couple months before the next roll out.
Stay tuned...

Art
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New Computer and Upgradre to 4.0.6

Just bought a dedicated computer to use with VMSPC and Delorme. Just tried to run this and have thee following issue.

When plugging the USB connector get no data from JIB to computer.

The VMSPC goes to "other devices" when looking at device manager instead of to a com port. When going to "communications settings" I get a Data Bus "Not Set" I have the J5501 Jib. Data Bus is set to "Both"

Any help appreciated.

Thanks

Ron

re: no comms

Hello Ron

The device driver isn't, it seems, doing its job. I will assume you looked at and followed the directions on Page-2 of the manual. If not, do so. Otherwise; my questions:

1. Did you run the app "Install Drivers"? Have you rebooted since? (You'll need to)

2. When you see the jib in the Other Devices section, there's a bit of info in its Properties box which will explain more. Is it giving a 'Code 28' or a 39?
[Code 28 indicates the driver wasn't installed...for whatever reason, something broke. And 39 means that particular PC hardware using Win-10 is a problem and it installed but incorrectly.]

3. Is this a tablet with a micro-USB (which you're converting)?

Helpful paths:
1- Run the App Install Drivers as an Administrator. If its showing a code 39 in that properties box then also run it in compatibility mode for Win-8 or lower.

2- If still no joy, uninstall the device (from device manager), checking the box to also remove the software. Then, re-run the Install Drivers app...As an admin, compatible for Win-8 etc.

3- If your Jib is on a hub, DC the other parts, plug in only the jib. Open 'Communications', check the little box "Auto Restart"--this will claim that com port for the jib. Then, plug it all back in the way you had it--it may start working fine.

If still this isn't working--call. We'll go through step wise and, if necessary, use Team Viewer to get you going and on the road.

cheers

Art
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Add Drivers to Installed VMSpc... folder

Hey folks
I've added a top-line must-do-this item for the next build; v4.0.7. This will be an additional folder for USB drivers. For the newbys here, when you copy the VMSpc folder to the new tablet or notebook, its everything you need (and had) ...except for device drivers. Migrates nicely. except. no device drivers ;-(

The current scheme is to get them from the website or play CD roulette, hoping you find current ones--post circa 2015.

This new folder will have the stuff, including the app 'Install Drivers.'

In theory then, once the folder comes off your flash drive, all you'll need to do is create a shortcut on your desktop, open and run the device driver and reboot. All set.

cheers

Art
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Tank minder problem also

Running 4.0.6 on a Lenovo with Windows 10. Just started using this computer with it. Previously used a Samsung netbook running XP and had the same problem with it on multiple versions. It seems that my problems with it started when I added the Pressure Pro tire monitor interface. Usual symptoms are all the numbers in the box go to 0.